mrfrugal

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Dec 09 2008

Gucci Disappointment

I was extremely disappointed with the quality of Gucci’s signature collection canvas purse.  I bought this purse believing the higher the price tag the better quality I would receive.  I purchased my wife the Gucci purse for Christmas last year and quickly became her favorite purse even though the Burberry was 35% more expensive. My wife would only take out her Gucci when we would go out to dinner with our friends or out with her friends for lunches. And of course the day I tell her to use her Gucci purse while dining with our friends she noticed a hole in the fabric located between Gucci signature bands.  I must say we are very disappointed with the quality of Gucci.

 

On Saturday, December 6, 2008 my wife and I ventured to Costa Mesa’s South Coast Plaza Gucci store to verify if Gucci would stand by their product. To our dismay we were told that nothing could be done since the hole in the bag was not covered under Gucci’s repair policy. I have bought my wife several bags over the years including Coach, Burberry and Louis Vuitton which I have never had problems with their quality products. Gucci I believed was in that same category, sadly I was wrong.  My wife did not snag the purse on any bench or her belt as the sales rep at South Coast stated.  If you want to buy your wife a high “quality” purse then stick to Burberry or Coach.

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